PRIVACY POLICY

By using our website (roofreliefprogram.com), you consent to the collection, use, and disclosure of your personal data in accordance with this Privacy Policy.

SECTION 1 - WHAT DO WE DO WITH YOUR DATA?

We collect personal data in various ways and for several purposes, including:

When you make a purchase or submit information:

We collect personal information such as your name, address, email, and payment or inquiry details as part of the process.

When you visit our website:

We automatically gather your Internet Protocol (IP) address to analyze how our website is used and to improve user experience.

Email marketing (where applicable):

With your consent, we may send marketing emails, promotional offers, and updates about our services and programs.

You may consent to receiving marketing emails by:

Providing your email address on our website without opting out.

Completing an order, inquiry, or form submission without requesting to be excluded from marketing emails.

Signing up for a newsletter or participating in a survey/contest where marketing emails are mentioned.

All marketing emails will include a clear option to unsubscribe. After opting out, we will stop sending marketing emails to you.

We use your personal data to:

Communicate with you and enhance your experience.

Tailor our programs and services to your preferences.

Process requests and provide customer support.

Improve our website and offerings based on user feedback.

You can manage your marketing preferences at any time by clicking "unsubscribe" or by contacting us directly.

SECTION 2 - YOUR CONSENT AS A BASIS

How do we obtain your consent?

By providing personal information to complete an inquiry, verify submission details, or request service, you give us consent to use that information for that specific purpose.

How can you withdraw your consent?

You may withdraw consent at any time by contacting us. This will stop us from contacting you for marketing purposes. Withdrawals may not apply to information already shared with third parties (e.g., payment processors) for transactions already underway.

We process your personal data based on:

Performance of a contract (e.g., fulfilling a service request).

Compliance with legal obligations (e.g., record-keeping).

Legitimate interests in operating and improving our business.

SECTION 3 - DISCLOSURE

We may share your personal data in the following situations:

With service providers: For payment processing, customer service, or contractor-matching services.

For advertising purposes: With your consent, we may share data with marketing partners for targeted ads.

For legal compliance: When required to comply with U.S. laws, regulations, or court orders.

SECTION 4 - THIRD-PARTY SERVICES

We may use third-party services for processing payments, lead management, or fulfilling service requests. These services operate under their own privacy policies.

Our payment gateways are PCI-DSS compliant to ensure secure processing of credit card information.

If you choose to use a third-party service, please review their privacy policies to understand how they handle your personal data.

We are not responsible for the practices of third-party websites, and our Privacy Policy no longer applies once you leave our website.

SECTION 5 - COOKIES

We use cookies to enhance user experience and improve website functionality. Cookies are small text files stored on your device when visiting our site.

You may manage cookies through your browser settings. Disabling cookies may affect certain features of the site.

Third-party cookies:

We may use third-party advertising vendors that collect data to deliver personalized advertisements. You may opt out of targeted ads via the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA).

SECTION 6 - SECURITY

We use industry-standard security measures, including SSL encryption, to protect your personal data. Although no method is 100% secure, we are committed to safeguarding your information to the highest standards.

SECTION 7 - DATA BREACH NOTIFICATION

In the event of a data breach, we will notify affected users within 72 hours if the breach presents a high risk to your rights and freedoms.

Notification will include:

A description of the breach

The type of data involved

Steps we are taking to address the issue

If necessary, law enforcement authorities will also be notified in compliance with U.S. laws.

SECTION 8 - AGE OF CONSENT

By using our website, you confirm that you are at least 18 years old or the age of majority in your jurisdiction. If you are under that age, parental consent is required to use our services.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page. For significant changes, we may notify users via email or on our homepage.

Continued use of the website after changes are posted indicates acceptance of the updated Privacy Policy.

If our business is sold or merged, your personal data may be transferred to the new owners, but protections will remain in place.

QUESTIONS AND CONTACT DETAILS

If you have questions, or wish to access, correct, amend, or delete your personal data, or request more information, please contact us at:

Email: support@roofreliefprogram.com